Gulf Winds Federal Credit Union currently has an opening for a Training Representative (grade 11). This position is responsible for conducting loan, new account and teller training for new hires as well as follow-up training in the same areas. Writing procedures and keeping procedures manuals up to date are also major responsibilities for the position. The position is responsible for ensuring that Bank Secrecy Act and robbery and security training are conducted on a quarterly basis at a minimum and following up with trainees to ensure that best practices are being implemented on the job. The Training Representative will be responsible for assisting in the development phases of new products and services and the training involved with the implementation of those products and services.  The position will report to the AVP of WOW.

Qualifications for the position include the ability to communicate effectively, orally and in writing, the ability to speak in front of large groups and knowledge of computer applications, including Microsoft Word. Qualified applicants should also be well-versed in the credit union’s lending, new accounts and teller procedures and should be knowledgeable of our products and services. An enthusiastic, positive attitude is essential, as this position should be a role model for all new-hires and existing team members. A minimum of one year GWFCU or other financial institution experience is required.